Shipping & Returns
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.
For your convenience shipping is calculated by your order total, see the table below. Customers in the Charleston area can select "Pick up in Store" and they will not be charged shipping. International orders need to select "International Shipping", see rates below.
U.S. Ship by Order Total
Order Total: $0-$50 Shipping Cost: $8.50
Order Total: $51-$100 Shipping Cost: $10.50
Order Total: $101-$150 Shipping Cost: $12.50
Order Total: $151+ Shipping Cost: $14.50
International Shipping by Order Total
Order Total: $0-$50 Shipping Cost: $12.50
Order Total: $51-$100 Shipping Cost: $14.50
Order Total: $101-$150 Shipping Cost: $16.50
Order Total: $151+ Shipping Cost: $18.50
Returns Policy
You may return most new, unopened items within 30 days of delivery for store credit. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). There are no returns or exchanges on paper or cardstock items except on manufacturer defects.
You should expect to receive your store credit within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days) and the time it takes us to process your return once we receive it (3 to 5 business days). The credit is then automatically posted to your online account.
If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.